Recruitment and selection in hospitality industry pdf




















The imaging services include x-rays, mammograms, CAT scanner among others. The process of recruitment of new workers or replacement is exercised by agencies who organize the interview, pre-selection, and advertisements to provide a list of consideration forwarded to the organization.

The interviews are always conducted one after the other within depth specifications concerning the qualification put in place. The number of people turning over to the organizations reduced until lately when there was an increase in standards of living. Recruitment of employees offers opportunities for departments to organize their skills set to meet given target necessary for the departments and the growth of individuals as well Farago, In order to hire the right person for a given job, proper planning must be put in place to ensure proper selection.

When a newly created post is identified it is important to understand and put into consideration the strategies needed for the departments and the possible challenges.

A brief analysis of the organization should be carried out by identifying the possible gaps, the major skills required and by conducting an analysis of the jobs.

Just like in any business sector, health industries face a lot of competition which is caused by advancement in technology across the globe.

The rate of competition in the hospitals has altered the role of HR managers promoting its importance in all aspects of a business. The traditional methods of recruitment are still in use and have to change because of improved technology. The separation of the employees was not well addressed leading to scarcity of resources and skills. This, in turn, resulted in the recruitment of temporary staff which ended up being expensive and had to be sourced by the agencies.

Lack of management information concerning the recruitment costs and resources planning are of disadvantage to the company. The company has to carry out a follow up on the details of the employees, sickness and holidays, pensions and the benefits involved.

However, this does not consider the future planning, hiring of staff and application tracking. The recruitment of staffs is often driven by the loss of key employees or a sudden rise in demand for a particular skill. An organization requires resource planning whereby the managers assess and predict the future state of the business by checking on areas that need improvements. Planning is an important key for any organization and is a key required to find personnel within the organization.

When that fails, they are required to prepare for the recruitment and selection process for long-term purposes in order to meet the demand Treweek, Increased flexibility planned by the human resource department enables an organization to make good use of the resources and enable them to adjust to the changing circumstances.

The major challenged faced by the organization currently is the increasing number of applicants for a given function due to the demand in the market. The number thereafter forces the organization to involve only a few selected for the interview creating a poor image which in turn affects the recruitment potentiality.

Pre-selection is relevant for it creates room for dropping some candidates without issuing them with reasons. Selections of applicants should be done appropriately. Failure to use effective selection approaches has contributed negatively to an organization. You find that some of the selected employees have no information on the role required of them to play hence unfit for the opportunity Hanges, In order to avoid a waste of time, both the selector and the employee needs to understand what roles they have to handle and must have a clear understanding of the terms in place.

This will mean employing the relevant techniques to meet a particular recruitment which in the end aids in identifying the best section techniques. Selection process offers primary information conducts a structured interview whereby questions concerning a particular competency are often asked to determine the extent to which one meets the specification terms for the job Tracy, The recruitment process is a very expensive activity to an organization. It is an important factor in any business and pays properly.

When an organization select the right individuals for the job opportunities, offer training and treat them accordingly, the result expected is always optimum Hanges, As a result, the staff ought to stay longer period in the organization leading to improved performance in the organization. However, it is possible for an organization to have all it takes for effective performance but when the right staff is not in place, then the positive outcome should not be expected.

The success of any organization begins with the recruitment process. When poor choices are made at this particular stage then a lot of funds should be put in place. For instance, if a surgeon operates on the wrong patient and has to do so for the appropriate casualty, the hospital loses time, money, resources and at some time may experience penalty charges. The time was taken and the money used in employing the client is going to a waste, the employee proves to be expensive because of incompetence.

Any organization must consider choosing someone with goodwill. The recruits should also be in a position to work under pressure. The recruitment and selection policy is important to any organization including Broomfield hospital. Modern hotels provide refined services to their guests.

The customers or guests are always right. This principle necessitated application of management principles in the hotel industry and the hotel professionals realized theinstrumentality of marketing principles in managing the hotel industry. The concept of total quality management is found getting an important place in the marketing management of hotels.

The emerging positive trend in thetourism industry indicates that hotel industry is like a reservoir from where theforeign exchange flows.

Like other industries, the hotel industry also needs to exploreavenues for innovation, so that a fair blending of core and peripheral services ismade possible. It is not to be forgotten that the leading hotel companies of theworld have been intensifying research to enrich their peripheral services with themotto of adding additional attractions to their service mix. It is against this background that we find the service mix more flexible in nature.

The recruitment and training programmes are required to be developed inthe face of technological sophistication. The leading hotel companies have beenfound promoting an ongoing training programme so that the personnel come toknow about the use of sophisticated communication technologies.

The general purpose of recruitment is to provide a pool of potentiallyqualified job candidates. Specifically, the purposes and needs are: Determine the present and future requirements of the organizationin conjunction with its personnel-planning and job-analysis activities.

There can be various internal and external factors which affect the recruitment process. Internal factors — The factors which are under the control of organization are called internal factors. These could be. External factors — These are the factors which are not under the control of the organization. There can be two kinds of sources of recruitment for organizations — internal and external.

Internal recruitment — It means getting the candidate from within the organization to fulfil a vacancy. External recruitment — It means getting the absolutely new candidate to the company. Selection demands an individual or a group to assess and compare the respective competencies of others, with the aim of choosing the right persons for the jobs. Almost everyone applies for every position making it difficult for the human resource executives or managers to select the right fit.

The tier system in the hotel industry brings in the desire to jump to the higher star or tier even at a lesser or same salary. Thus retaining best hospitality talent for a longer term is one of the major challenges faced by the hospitality industry.

This leads to applicants applying for multiple roles and backing out in between the recruitment process. The hospitality industry has the most cosmopolitan staff community but managing the same in an organisation can be a nightmare for the human resources office. A lot of hotels in cosmopolitan locations and travel destinations like Dubai, Maldives, Seychelles etc. This necessitates the requirement of people from varied background to work at the hotels. Plus, the nature of hospitality leads to staffing with a multicultural touch.

While this seems like bliss but can be a nightmare at times. Think in terms of religious practices, food habits, days off, general habits, leisure and more. Now that your hospitality business has a great reputation and amazing hospitality professionals, all professionals from the hospitality industry would be pushing to join the firm. Listed below are a few tips and hospitality recruitment strategies to help hospitality businesses hire the best hospitality talent.

A good hospitality recruitment strategy involves a lot of preparation. Data and analytics help in devising a good action plan to hire the best hospitality talent. Data is used to forecast employee requirement, assess the turnover rate, requisitions and various other things.

However, automation by using technology has now made proper inroads to the recruitment processes across industries. From screening CVS to training employees and a lot more is being handled using Artificial intelligence. Hospitality recruiters must use AI efficiently to help them with the recruitment process especially when they are recruiting in bulk. There are a lot of automation tools out there to help hospitality recruiters automate a few of the hiring steps in hospitality recruiting. From CV screening bots to automated interviews and skill tests.

And, there are a lot more automated tools to help out the recruiters in the tedious process. While few of these steps are useful to remove spam and unrelated applications, too much reliance on automation might weed out better applicants who are not adept in technology. Too much of automation can be risky in hospitality recruitment. Artificial intelligence aims to provide a better understanding of human nature in the future but the travel industry could possibly be one of the last few industries to embrace it completely.

So, as of now sticking to the old school auto mailers, skill tests and basic machine learning filters could be more than handy. A lot is being said about the job boards. Most of the new age recruitment experts suggest that Job boards would soon be out of the recruitment ecosystem. However, the hospitality industry continues to use job boards because of the decentralised hospitality network.

The diverse pool that hospitality recruiters need to fulfil their vacancies still reside with the job portals. While the job boards have become less popular, it will continue to be effective for Hospitality recruiters for a few more years at least.

It is one of the simplest recruitment hacks for hospitality recruiters.



0コメント

  • 1000 / 1000